|
LAST UPDATED:
18TH MARCH 2004
Keystrokes Web Hosting Services provides worldwide web page hosting. Keystrokes
Web Hosting Services reserves the right to suspend or cancel a customer's access
to any or all services provided by Keystrokes Web Hosting Services at any time
without notice or reason. Keystrokes Web Hosting Services also reserves the
right to cancel or suspend a customer’s account if they breach this AUP.
You agree that you, as the person legally responsible for all use of this account,
are at least 18 years of age. If you are under 18 years of age, you need to
have parental consent in order to sign up, and the account must be ordered
by a parent or guardian, in their own name. You agree to supply Keystrokes
Web Hosting Services with a current and truthful name, postal address, email
address and telephone number for our records, and you have a continued obligation
to keep this information current. You also agree that you are an authorized
user of any credit card that you supply to us or our payment partner(s), and
you understand and agree that we have an obligation to fully investigate any
possible fraudulent credit card use.
Keystrokes Web Hosting Services reserves the right to refuse service to anyone
without notice or reason.
You are the individual solely responsible for all use of the account, whether
someone you have given access to the account causes damage or not. You understand
this includes but is not limited to; breach of the hosting account due to negligence
on your part.
We will setup your account after we have received payment and we and/or our
payment partner(s) have screened the order(s) incase of fraud. It is your responsibility
to provide us with an email address which is not @ the domain(s) you are signing
up under.
Keystrokes Web Hosting Services makes no warranties or representations of any
kind for the services being offered. The service is provided on an "as
is" and "as available" basis without warranties of any kind,
either express or implied, including but not limited to warranties of title,
non-infringement, or implied warranties of merchantability or fitness for a
particular purpose. No advice or information given by Keystrokes Web Hosting
Services or its agents or employees shall create a warranty. Keystrokes Web
Hosting Services provides no warranty that the service will be uninterrupted
or error free or that any information, software or other material accessible
on the service is free from viruses or other harmful components. Under no circumstances
shall Keystrokes Web Hosting Services be liable for any direct, indirect, special,
punitive, or consequential damages that result in any way from your use of
or inability to use the service, or for third parties' use of the service to
access your Web space, or to access the Internet or any part thereof, or your
or any third parties' reliance on or use of information, services, or merchandise
provided on or through the service, or that result from mistakes, omissions,
interruptions, deletion of files, errors, defects, delays in operation or transmission,
or any failure of performance.
Users may not initiate the following:
a) Run any process
that requires more than 5Mb of memory
space, more than 15 CPU seconds, or
use more than 5% of all available system
resources at any time.
b) Run any type of
interactive real-time chat applications
that require server resources. Remotely-hosted
services are fully allowed.
c) Run stand-alone,
unattended server-side processes at
any point in time on the server. This
includes any and all daemons, such
as IRCD.
d) Run any software
that interfaces with an IRC (Internet
Relay Chat) network.
Keystrokes Web Hosting Services does not allow any of the following content
to be hosted:
a) Illegal Material - This includes copyrighted works, commercial audio, video,
or music files, and any material in violation of any Federal, State or Local
regulation.
b) Adult Material - Includes all pornography, erotic images, or otherwise lewd
or obscene content. The designation of "adult material" is left entirely
to the discretion of Keystrokes Web Hosting Services.
c) Warez - Includes pirated software, ROMS, emulators, phreaking, hacking,
password cracking. IP spoofing, etc., and encrypting of any of the above. Also
includes any sites which provide "links to" or "how to" information
about such material.
d) Other Material - Any material we feel to be abusive, effect or could effect
the operation of the service and/or effect other internet users. The designation
of "abusive" is left entirely to the discretion of Keystrokes Web
Hosting Services. All rights reserved.
e) Shell (SSH) Access - A valid reason must be provided for this service to
be enabled. Keystrokes Web Hosting Services reserves the right to not enable
it or disable it at anytime. Misuse (Spamming etc.) of this service may lead
to a fine and/or legal action. This service is not enabled as default.
Keystrokes Web Hosting Services reserves the right to terminate any account
at anytime and without notice or reason. All rights reserved.
We take a zero tolerance stance against sending of unsolicited e-mail, commonly
known as spam. Any user who sends out spam will have their account terminated
without notice.
Keystrokes Web Hosting Services reserves the right to require changes or disable
as necessary any web site, account, database, or other component that does
not comply with this policy, at its sole discretion. Keystrokes Web Hosting
Services also reserves the right to make any such modifications in an emergency
at our sole discretion.
Keystrokes Web Hosting Services reserves the right to charge the holder of
the account used to send any unsolicited e-mail a clean up fee. This cost of
the “clean up fee” is left entirely to the discretion of Keystrokes
Web Hosting Services. All rights reserved.
No account hosted on Keystrokes Web Hosting Services servers may send in excess
of one-hundred (100) emails per one (1) minute or two-thousand, five-hundred
(2500) emails per twenty-four (24) hours. Any account found in violation of
this policy will be immediately suspended.
You agree to supply appropriate payment for the services received from Keystrokes
Web Hosting Services, in advance of the time period during which such services
are provided.
You agree that until and unless you notify Keystrokes Web Hosting
Services of your desire to cancel any or all services received, those services
will be billed on a recurring basis.
Keystrokes Web Hosting Services reserves the right to change the monthly and annual payment
amounta and any other charges at anytime.
Your use of the service is at your sole risk. Keystrokes Web Hosting Services
is not responsible for files and data residing on your account. You agree to
take full responsibility for files and data transferred and to maintain all
appropriate backup of files and data stored on Keystrokes Web Hosting Services
servers.
Keystrokes Web Hosting Services reserves the right to cancel the account at
any time.
Customers may cancel their account at any time. Keystrokes Web Hosting Services
gives you an unconditional 15 day money back guarantee. Refund requests after
15 days will not be negotiated.
Accounts cancelled/terminated by Keystrokes Web Hosting Services do not qualify
for the 15 day money back guarantee. Only first-time accounts are eligible
for a refund. For example, if you've had an account with us before, cancelled
and signed up again, you will not be eligible for a refund or if you have opened
a second account with us.
Accounts where a domain, dedicated server or web design service is purchased through Keystrokes Web Hosting Services
do not qualify for the money back guarantee. No refund will be given in this
circumstance.
You are allocated a monthly bandwidth allowance. This allowance varies depending
on the hosting package you purchase. Should your account pass the allocated
amount we reserve the right to suspend the account until the start of the next
allocation, suspend the account until more bandwidth is purchased at an additional
fee, suspend the account until you upgrade to a higher level of package, terminate
the account and/or charge you an additional fee for the overages.
Customer agrees that it shall defend, indemnify, save and hold Keystrokes Web
Hosting Services harmless from any and all demands, liabilities, losses, costs
and claims, including reasonable attorney's fees asserted against Keystrokes
Web Hosting Services, its agents, its customers, officers and employees, that
may arise or result from any service provided or performed or agreed to be
performed or any product sold by customer, its agents, employees or assigns.
Customer agrees to defend, indemnify and hold harmless Keystrokes Web Hosting
Services against liabilities arising out of; (1) any injury to person or property
caused by any products sold or otherwise distributed in connection with Keystrokes
Web Hosting Services' server; (2) any material supplied by customer infringing
or allegedly infringing on the proprietary rights of a third party; (3) copyright
infringement and (4) any defective products sold to customer from Keystrokes
Web Hosting Services server.
Keystrokes Web Hosting Services will not be responsible for any damages your
business may suffer. Keystrokes Web Hosting Services makes no warranties of
any kind, expressed or implied for services we provide. Keystrokes Web Hosting
Services disclaims any warranty or merchantability or fitness for a particular
purpose. This includes loss of data resulting from delays, no deliveries, wrong
delivery, and any and all service interruptions caused by Keystrokes Web Hosting
Services and its employees.
Keystrokes Web Hosting Services reserves the right to revise its policies at
any time without notice. |
